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Shipping Policy

We are committed to providing clear expectations and smooth order experiences. Please review alldetails below before placing your order. By purchasing from our site, you agree to all terms listed.

Processing & Shipping Times

  • Standard Processing Time: 1–4 business days (Mon–Fri)

  • Standard Delivery Time: 3–5 business days via USPS Priority

  • Specialty Color Orders: Add up to 7 additional business days to the standard processing & shipping time

  • Tracking will be emailed once your order ships

If you select a specialty color, your order is a pre-order and requires extra processing time before
shipping.


Available color options for wholesale will be listed on the product page.


Order Policies

  • All sales are final. No refunds or exchanges under any circumstance.

  • Wholesale orders cannot be edited or canceled once submitted.

  • Orders over $100 require identity verification.

  • Name and shipping address must match your government-issued ID and payment method

  • If information does not match, your order will be canceled and refunded

  • We are not responsible for delays caused by USPS.

  • Signature confirmation is required for all retail orders of 2+ bundles and all wholesale orders

  • Orders cannot be changed (including product swaps or address edits) after they are placed

Shipping & Delivery Policy:

  • All orders are shipped via USPS Priority Mail

  • Signature confirmation is required for all retail orders of 2 or more bundles and all wholesale orders

  • Once your order is marked “Delivered” by USPS, we are no longer responsible for the package

  • If you live in an apartment, shared building, or area with known delivery issues, we strongly recommend being available to receive your package

  • We do not reship or replace orders that are lost, stolen, or missing after USPS confirms delivery

  • Please double-check your shipping address before placing your order. If your package is returned to us due to an incorrect address, you will be responsible for the reshipping fee

Chargeback & Fraud Policy

  • Any chargebacks or false claims will result in a permanent ban from our store

  • Fraudulent chargebacks or disputes will be pursued legally to the fullest extent

  • We do not tolerate theft or scam behavior under any circumstance

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